Memory Stick is broken or locked!

Follow this procedure to troubleshoot if the Memory Stick is broken or locked error occurs when attempting to format.

IMPORTANT: Format errors can occur if the Memory Stick media is formatted using the Microsoft Windows Explorer software on some computers. It may be neccessary to download the Memory Stick formatter software from the Sony eSupport Web site at http://esupport.sony.com/.

1. On the Memory Stick® media, ensure the write-protect switch [FIG. 1] is not set to LOCK .
2. Insert the Memory Stick® media into the Memory Stick® slot on the remote control.
3. Attempt to format the Memory Stick media .
4. If the issue is not resolved, replace the Memory Stick® media.

Contents of the Memory Stick media are Corrupted

Contents of the Memory Stick media are corrupted after connecting to a computer using something other than a Microsoft Windows operating system.

Devices that use Memory Stick media utilize the FAT12 file system to read and write information to the media. When connecting devices to a computer via a USB connection, the operating system of the computer must be capable of writing in the FAT12 format or the information on the media may become corrupted.

Unable to View Pictures after transferring them in the Computer

Most of the time we are having problems in viewing images back to our camera after transferring the images in the computer. The basic and most effective information that i can give you is to be aware where you save, on what folder and where are you going to send the images. Knowing this basic information that definitely help you. Just for you to be informed, if you want to view the images that has been transferred in the computer back to the Memory stick, you will have a 50/50 chance in viewing them in the camera because camera has a different setting compared to computer.

However you can try this steps in resolving this kind of issue. If you encounter this "Unable to view pictures after transferring them in the computer" dont be shocked because it is one of the problems that we are encountering everyday in Sony.

Three tips on how to troubleshoot this concern:
1. Make sure that the file name of the images hasn’t been changed.
2. Make sure that you didn't change the resolution.
3. Lastly, make sure that you didn't rotate the pictures and if you did rotate them, rotate them back to their original orientation.